This report aims to provide a comprehensive presentation of the global market for Speech Analytics, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Speech Analytics. This report contains market size and forecasts of Speech Analytics in global, including the following market information:
Global Speech Analytics Market Revenue, 2018-2023, 2024-2029, ($ millions)
Global top five companies in 2022 (%)
The global Speech Analytics market was valued at US$ 1068.6 million in 2022 and is projected to reach US$ 2192.8 million by 2029, at a CAGR of 10.8% during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
The U.S. Market is Estimated at $ Million in 2022, While China is to reach $ Million.
On-Remise Segment to Reach $ Million by 2029, with a % CAGR in next six years.
The global key manufacturers of Speech Analytics include Interactive Intelligence Group, NICE Systems, Verint Systems, Avaya, Genesys, Hewlett-Packard Enterprise, inContact, Calabrio and CallMiner, etc. in 2022, the global top five players have a share approximately % in terms of revenue.
We surveyed the Speech Analytics companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Speech Analytics Market, by Type, 2018-2023, 2024-2029 ($ millions)
Global Speech Analytics Market Segment Percentages, by Type, 2022 (%)
On-Remise
Cloud
Global Speech Analytics Market, by Application, 2018-2023, 2024-2029 ($ millions)
Global Speech Analytics Market Segment Percentages, by Application, 2022 (%)
Telecom
IT
Outsourcing
Others
Global Speech Analytics Market, By Region and Country, 2018-2023, 2024-2029 ($ Millions)
Global Speech Analytics Market Segment Percentages, By Region and Country, 2022 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Speech Analytics revenues in global market, 2018-2023 (estimated), ($ millions)
Key companies Speech Analytics revenues share in global market, 2022 (%)
Further, the report presents profiles of competitors in the market, key players include:
Interactive Intelligence Group
NICE Systems
Verint Systems
Avaya
Genesys
Hewlett-Packard Enterprise
inContact
Calabrio
CallMiner
Outline of Major Chapters:
Chapter 1: Introduces the definition of Speech Analytics, market overview.
Chapter 2: Global Speech Analytics market size in revenue.
Chapter 3: Detailed analysis of Speech Analytics company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of Speech Analytics in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.
TABLE OF CONTENTS
1 Introduction to Research & Analysis Reports
1.1 Speech Analytics Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Speech Analytics Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Speech Analytics Overall Market Size
2.1 Global Speech Analytics Market Size: 2022 VS 2029
2.2 Global Speech Analytics Market Size, Prospects & Forecasts: 2018-2029
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Speech Analytics Players in Global Market
3.2 Top Global Speech Analytics Companies Ranked by Revenue
3.3 Global Speech Analytics Revenue by Companies
3.4 Top 3 and Top 5 Speech Analytics Companies in Global Market, by Revenue in 2022
3.5 Global Companies Speech Analytics Product Type
3.6 Tier 1, Tier 2 and Tier 3 Speech Analytics Players in Global Market
3.6.1 List of Global Tier 1 Speech Analytics Companies
3.6.2 List of Global Tier 2 and Tier 3 Speech Analytics Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global Speech Analytics Market Size Markets, 2022 & 2029
4.1.2 On-Remise
4.1.3 Cloud
4.2 By Type - Global Speech Analytics Revenue & Forecasts
4.2.1 By Type - Global Speech Analytics Revenue, 2018-2023
4.2.2 By Type - Global Speech Analytics Revenue, 2024-2029
4.2.3 By Type - Global Speech Analytics Revenue Market Share, 2018-2029
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Speech Analytics Market Size, 2022 & 2029
5.1.2 Telecom
5.1.3 IT
5.1.4 Outsourcing
5.1.5 Others
5.2 By Application - Global Speech Analytics Revenue & Forecasts
5.2.1 By Application - Global Speech Analytics Revenue, 2018-2023
5.2.2 By Application - Global Speech Analytics Revenue, 2024-2029
5.2.3 By Application - Global Speech Analytics Revenue Market Share, 2018-2029
6 Sights by Region
6.1 By Region - Global Speech Analytics Market Size, 2022 & 2029
6.2 By Region - Global Speech Analytics Revenue & Forecasts
6.2.1 By Region - Global Speech Analytics Revenue, 2018-2023
6.2.2 By Region - Global Speech Analytics Revenue, 2024-2029
6.2.3 By Region - Global Speech Analytics Revenue Market Share, 2018-2029
6.3 North America
6.3.1 By Country - North America Speech Analytics Revenue, 2018-2029
6.3.2 US Speech Analytics Market Size, 2018-2029
6.3.3 Canada Speech Analytics Market Size, 2018-2029
6.3.4 Mexico Speech Analytics Market Size, 2018-2029
6.4 Europe
6.4.1 By Country - Europe Speech Analytics Revenue, 2018-2029
6.4.2 Germany Speech Analytics Market Size, 2018-2029
6.4.3 France Speech Analytics Market Size, 2018-2029
6.4.4 U.K. Speech Analytics Market Size, 2018-2029
6.4.5 Italy Speech Analytics Market Size, 2018-2029
6.4.6 Russia Speech Analytics Market Size, 2018-2029
6.4.7 Nordic Countries Speech Analytics Market Size, 2018-2029
6.4.8 Benelux Speech Analytics Market Size, 2018-2029
6.5 Asia
6.5.1 By Region - Asia Speech Analytics Revenue, 2018-2029
6.5.2 China Speech Analytics Market Size, 2018-2029
6.5.3 Japan Speech Analytics Market Size, 2018-2029
6.5.4 South Korea Speech Analytics Market Size, 2018-2029
6.5.5 Southeast Asia Speech Analytics Market Size, 2018-2029
6.5.6 India Speech Analytics Market Size, 2018-2029
6.6 South America
6.6.1 By Country - South America Speech Analytics Revenue, 2018-2029
6.6.2 Brazil Speech Analytics Market Size, 2018-2029
6.6.3 Argentina Speech Analytics Market Size, 2018-2029
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Speech Analytics Revenue, 2018-2029
6.7.2 Turkey Speech Analytics Market Size, 2018-2029
6.7.3 Israel Speech Analytics Market Size, 2018-2029
6.7.4 Saudi Arabia Speech Analytics Market Size, 2018-2029
6.7.5 UAE Speech Analytics Market Size, 2018-2029
7 Speech Analytics Companies Profiles
7.1 Interactive Intelligence Group
7.1.1 Interactive Intelligence Group Company Summary
7.1.2 Interactive Intelligence Group Business Overview
7.1.3 Interactive Intelligence Group Speech Analytics Major Product Offerings
7.1.4 Interactive Intelligence Group Speech Analytics Revenue in Global Market (2018-2023)
7.1.5 Interactive Intelligence Group Key News & Latest Developments
7.2 NICE Systems
7.2.1 NICE Systems Company Summary
7.2.2 NICE Systems Business Overview
7.2.3 NICE Systems Speech Analytics Major Product Offerings
7.2.4 NICE Systems Speech Analytics Revenue in Global Market (2018-2023)
7.2.5 NICE Systems Key News & Latest Developments
7.3 Verint Systems
7.3.1 Verint Systems Company Summary
7.3.2 Verint Systems Business Overview
7.3.3 Verint Systems Speech Analytics Major Product Offerings
7.3.4 Verint Systems Speech Analytics Revenue in Global Market (2018-2023)
7.3.5 Verint Systems Key News & Latest Developments
7.4 Avaya
7.4.1 Avaya Company Summary
7.4.2 Avaya Business Overview
7.4.3 Avaya Speech Analytics Major Product Offerings
7.4.4 Avaya Speech Analytics Revenue in Global Market (2018-2023)
7.4.5 Avaya Key News & Latest Developments
7.5 Genesys
7.5.1 Genesys Company Summary
7.5.2 Genesys Business Overview
7.5.3 Genesys Speech Analytics Major Product Offerings
7.5.4 Genesys Speech Analytics Revenue in Global Market (2018-2023)
7.5.5 Genesys Key News & Latest Developments
7.6 Hewlett-Packard Enterprise
7.6.1 Hewlett-Packard Enterprise Company Summary
7.6.2 Hewlett-Packard Enterprise Business Overview
7.6.3 Hewlett-Packard Enterprise Speech Analytics Major Product Offerings
7.6.4 Hewlett-Packard Enterprise Speech Analytics Revenue in Global Market (2018-2023)
7.6.5 Hewlett-Packard Enterprise Key News & Latest Developments
7.7 inContact
7.7.1 inContact Company Summary
7.7.2 inContact Business Overview
7.7.3 inContact Speech Analytics Major Product Offerings
7.7.4 inContact Speech Analytics Revenue in Global Market (2018-2023)
7.7.5 inContact Key News & Latest Developments
7.8 Calabrio
7.8.1 Calabrio Company Summary
7.8.2 Calabrio Business Overview
7.8.3 Calabrio Speech Analytics Major Product Offerings
7.8.4 Calabrio Speech Analytics Revenue in Global Market (2018-2023)
7.8.5 Calabrio Key News & Latest Developments
7.9 CallMiner
7.9.1 CallMiner Company Summary
7.9.2 CallMiner Business Overview
7.9.3 CallMiner Speech Analytics Major Product Offerings
7.9.4 CallMiner Speech Analytics Revenue in Global Market (2018-2023)
7.9.5 CallMiner Key News & Latest Developments
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
LIST OF TABLES & FIGURES
List of Tables
Table 1. Speech Analytics Market Opportunities & Trends in Global Market
Table 2. Speech Analytics Market Drivers in Global Market
Table 3. Speech Analytics Market Restraints in Global Market
Table 4. Key Players of Speech Analytics in Global Market
Table 5. Top Speech Analytics Players in Global Market, Ranking by Revenue (2022)
Table 6. Global Speech Analytics Revenue by Companies, (US$, Mn), 2018-2023
Table 7. Global Speech Analytics Revenue Share by Companies, 2018-2023
Table 8. Global Companies Speech Analytics Product Type
Table 9. List of Global Tier 1 Speech Analytics Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Speech Analytics Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 11. By Type ? Global Speech Analytics Revenue, (US$, Mn), 2022 & 2029
Table 12. By Type - Speech Analytics Revenue in Global (US$, Mn), 2018-2023
Table 13. By Type - Speech Analytics Revenue in Global (US$, Mn), 2024-2029
Table 14. By Application ? Global Speech Analytics Revenue, (US$, Mn), 2022 & 2029
Table 15. By Application - Speech Analytics Revenue in Global (US$, Mn), 2018-2023
Table 16. By Application - Speech Analytics Revenue in Global (US$, Mn), 2024-2029
Table 17. By Region ? Global Speech Analytics Revenue, (US$, Mn), 2022 & 2029
Table 18. By Region - Global Speech Analytics Revenue (US$, Mn), 2018-2023
Table 19. By Region - Global Speech Analytics Revenue (US$, Mn), 2024-2029
Table 20. By Country - North America Speech Analytics Revenue, (US$, Mn), 2018-2023
Table 21. By Country - North America Speech Analytics Revenue, (US$, Mn), 2024-2029
Table 22. By Country - Europe Speech Analytics Revenue, (US$, Mn), 2018-2023
Table 23. By Country - Europe Speech Analytics Revenue, (US$, Mn), 2024-2029
Table 24. By Region - Asia Speech Analytics Revenue, (US$, Mn), 2018-2023
Table 25. By Region - Asia Speech Analytics Revenue, (US$, Mn), 2024-2029
Table 26. By Country - South America Speech Analytics Revenue, (US$, Mn), 2018-2023
Table 27. By Country - South America Speech Analytics Revenue, (US$, Mn), 2024-2029
Table 28. By Country - Middle East & Africa Speech Analytics Revenue, (US$, Mn), 2018-2023
Table 29. By Country - Middle East & Africa Speech Analytics Revenue, (US$, Mn), 2024-2029
Table 30. Interactive Intelligence Group Company Summary
Table 31. Interactive Intelligence Group Speech Analytics Product Offerings
Table 32. Interactive Intelligence Group Speech Analytics Revenue (US$, Mn) & (2018-2023)
Table 33. Interactive Intelligence Group Key News & Latest Developments
Table 34. NICE Systems Company Summary
Table 35. NICE Systems Speech Analytics Product Offerings
Table 36. NICE Systems Speech Analytics Revenue (US$, Mn) & (2018-2023)
Table 37. NICE Systems Key News & Latest Developments
Table 38. Verint Systems Company Summary
Table 39. Verint Systems Speech Analytics Product Offerings
Table 40. Verint Systems Speech Analytics Revenue (US$, Mn) & (2018-2023)
Table 41. Verint Systems Key News & Latest Developments
Table 42. Avaya Company Summary
Table 43. Avaya Speech Analytics Product Offerings
Table 44. Avaya Speech Analytics Revenue (US$, Mn) & (2018-2023)
Table 45. Avaya Key News & Latest Developments
Table 46. Genesys Company Summary
Table 47. Genesys Speech Analytics Product Offerings
Table 48. Genesys Speech Analytics Revenue (US$, Mn) & (2018-2023)
Table 49. Genesys Key News & Latest Developments
Table 50. Hewlett-Packard Enterprise Company Summary
Table 51. Hewlett-Packard Enterprise Speech Analytics Product Offerings
Table 52. Hewlett-Packard Enterprise Speech Analytics Revenue (US$, Mn) & (2018-2023)
Table 53. Hewlett-Packard Enterprise Key News & Latest Developments
Table 54. inContact Company Summary
Table 55. inContact Speech Analytics Product Offerings
Table 56. inContact Speech Analytics Revenue (US$, Mn) & (2018-2023)
Table 57. inContact Key News & Latest Developments
Table 58. Calabrio Company Summary
Table 59. Calabrio Speech Analytics Product Offerings
Table 60. Calabrio Speech Analytics Revenue (US$, Mn) & (2018-2023)
Table 61. Calabrio Key News & Latest Developments
Table 62. CallMiner Company Summary
Table 63. CallMiner Speech Analytics Product Offerings
Table 64. CallMiner Speech Analytics Revenue (US$, Mn) & (2018-2023)
Table 65. CallMiner Key News & Latest Developments
List of Figures
Figure 1. Speech Analytics Segment by Type in 2022
Figure 2. Speech Analytics Segment by Application in 2022
Figure 3. Global Speech Analytics Market Overview: 2022
Figure 4. Key Caveats
Figure 5. Global Speech Analytics Market Size: 2022 VS 2029 (US$, Mn)
Figure 6. Global Speech Analytics Revenue, 2018-2029 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Speech Analytics Revenue in 2022
Figure 8. By Type - Global Speech Analytics Revenue Market Share, 2018-2029
Figure 9. By Application - Global Speech Analytics Revenue Market Share, 2018-2029
Figure 10. By Type - Global Speech Analytics Revenue, (US$, Mn), 2022 & 2029
Figure 11. By Type - Global Speech Analytics Revenue Market Share, 2018-2029
Figure 12. By Application - Global Speech Analytics Revenue, (US$, Mn), 2022 & 2029
Figure 13. By Application - Global Speech Analytics Revenue Market Share, 2018-2029
Figure 14. By Region - Global Speech Analytics Revenue Market Share, 2018-2029
Figure 15. By Country - North America Speech Analytics Revenue Market Share, 2018-2029
Figure 16. US Speech Analytics Revenue, (US$, Mn), 2018-2029
Figure 17. Canada Speech Analytics Revenue, (US$, Mn), 2018-2029
Figure 18. Mexico Speech Analytics Revenue, (US$, Mn), 2018-2029
Figure 19. By Country - Europe Speech Analytics Revenue Market Share, 2018-2029
Figure 20. Germany Speech Analytics Revenue, (US$, Mn), 2018-2029
Figure 21. France Speech Analytics Revenue, (US$, Mn), 2018-2029
Figure 22. U.K. Speech Analytics Revenue, (US$, Mn), 2018-2029
Figure 23. Italy Speech Analytics Revenue, (US$, Mn), 2018-2029
Figure 24. Russia Speech Analytics Revenue, (US$, Mn), 2018-2029
Figure 25. Nordic Countries Speech Analytics Revenue, (US$, Mn), 2018-2029
Figure 26. Benelux Speech Analytics Revenue, (US$, Mn), 2018-2029
Figure 27. By Region - Asia Speech Analytics Revenue Market Share, 2018-2029
Figure 28. China Speech Analytics Revenue, (US$, Mn), 2018-2029
Figure 29. Japan Speech Analytics Revenue, (US$, Mn), 2018-2029
Figure 30. South Korea Speech Analytics Revenue, (US$, Mn), 2018-2029
Figure 31. Southeast Asia Speech Analytics Revenue, (US$, Mn), 2018-2029
Figure 32. India Speech Analytics Revenue, (US$, Mn), 2018-2029
Figure 33. By Country - South America Speech Analytics Revenue Market Share, 2018-2029
Figure 34. Brazil Speech Analytics Revenue, (US$, Mn), 2018-2029
Figure 35. Argentina Speech Analytics Revenue, (US$, Mn), 2018-2029
Figure 36. By Country - Middle East & Africa Speech Analytics Revenue Market Share, 2018-2029
Figure 37. Turkey Speech Analytics Revenue, (US$, Mn), 2018-2029
Figure 38. Israel Speech Analytics Revenue, (US$, Mn), 2018-2029
Figure 39. Saudi Arabia Speech Analytics Revenue, (US$, Mn), 2018-2029
Figure 40. UAE Speech Analytics Revenue, (US$, Mn), 2018-2029
Figure 41. Interactive Intelligence Group Speech Analytics Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 42. NICE Systems Speech Analytics Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 43. Verint Systems Speech Analytics Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 44. Avaya Speech Analytics Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 45. Genesys Speech Analytics Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 46. Hewlett-Packard Enterprise Speech Analytics Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 47. inContact Speech Analytics Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 48. Calabrio Speech Analytics Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 49. CallMiner Speech Analytics Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
