This report aims to provide a comprehensive presentation of the global market for Customer Intelligence Platform, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Customer Intelligence Platform. This report contains market size and forecasts of Customer Intelligence Platform in global, including the following market information:
Global Customer Intelligence Platform Market Revenue, 2018-2023, 2024-2030, ($ millions)
Global top five companies in 2022 (%)
The global Customer Intelligence Platform market was valued at US$ million in 2022 and is projected to reach US$ million by 2030, at a CAGR of % during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
The U.S. Market is Estimated at $ Million in 2022, While China is to reach $ Million.
Cloud Based Segment to Reach $ Million by 2030, with a % CAGR in next six years.
The global key manufacturers of Customer Intelligence Platform include AllSight, Accenture, Verint Systems, Janrain, DataSift, IBM, Oracle, SAS and Selligent, etc. in 2022, the global top five players have a share approximately % in terms of revenue.
We surveyed the Customer Intelligence Platform companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Customer Intelligence Platform Market, by Type, 2018-2023, 2024-2030 ($ millions)
Global Customer Intelligence Platform Market Segment Percentages, by Type, 2022 (%)
Cloud Based
On-Premise
Global Customer Intelligence Platform Market, by Application, 2018-2023, 2024-2030 ($ millions)
Global Customer Intelligence Platform Market Segment Percentages, by Application, 2022 (%)
Marketing Analysis
Customer Optimization
Real-Time Customer Experience
Others
Global Customer Intelligence Platform Market, By Region and Country, 2018-2023, 2024-2030 ($ Millions)
Global Customer Intelligence Platform Market Segment Percentages, By Region and Country, 2022 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Customer Intelligence Platform revenues in global market, 2018-2023 (estimated), ($ millions)
Key companies Customer Intelligence Platform revenues share in global market, 2022 (%)
Further, the report presents profiles of competitors in the market, key players include:
AllSight
Accenture
Verint Systems
Janrain
DataSift
IBM
Oracle
SAS
Selligent
Vision Critical
TrustSphere
Umbel
Outline of Major Chapters:
Chapter 1: Introduces the definition of Customer Intelligence Platform, market overview.
Chapter 2: Global Customer Intelligence Platform market size in revenue.
Chapter 3: Detailed analysis of Customer Intelligence Platform company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of Customer Intelligence Platform in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.
TABLE OF CONTENTS
1 Introduction to Research & Analysis Reports
1.1 Customer Intelligence Platform Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Customer Intelligence Platform Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Customer Intelligence Platform Overall Market Size
2.1 Global Customer Intelligence Platform Market Size: 2022 VS 2030
2.2 Global Customer Intelligence Platform Market Size, Prospects & Forecasts: 2018-2030
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Customer Intelligence Platform Players in Global Market
3.2 Top Global Customer Intelligence Platform Companies Ranked by Revenue
3.3 Global Customer Intelligence Platform Revenue by Companies
3.4 Top 3 and Top 5 Customer Intelligence Platform Companies in Global Market, by Revenue in 2022
3.5 Global Companies Customer Intelligence Platform Product Type
3.6 Tier 1, Tier 2 and Tier 3 Customer Intelligence Platform Players in Global Market
3.6.1 List of Global Tier 1 Customer Intelligence Platform Companies
3.6.2 List of Global Tier 2 and Tier 3 Customer Intelligence Platform Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global Customer Intelligence Platform Market Size Markets, 2022 & 2030
4.1.2 Cloud Based
4.1.3 On-Premise
4.2 By Type - Global Customer Intelligence Platform Revenue & Forecasts
4.2.1 By Type - Global Customer Intelligence Platform Revenue, 2018-2023
4.2.2 By Type - Global Customer Intelligence Platform Revenue, 2024-2030
4.2.3 By Type - Global Customer Intelligence Platform Revenue Market Share, 2018-2030
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Customer Intelligence Platform Market Size, 2022 & 2030
5.1.2 Marketing Analysis
5.1.3 Customer Optimization
5.1.4 Real-Time Customer Experience
5.1.5 Others
5.2 By Application - Global Customer Intelligence Platform Revenue & Forecasts
5.2.1 By Application - Global Customer Intelligence Platform Revenue, 2018-2023
5.2.2 By Application - Global Customer Intelligence Platform Revenue, 2024-2030
5.2.3 By Application - Global Customer Intelligence Platform Revenue Market Share, 2018-2030
6 Sights by Region
6.1 By Region - Global Customer Intelligence Platform Market Size, 2022 & 2030
6.2 By Region - Global Customer Intelligence Platform Revenue & Forecasts
6.2.1 By Region - Global Customer Intelligence Platform Revenue, 2018-2023
6.2.2 By Region - Global Customer Intelligence Platform Revenue, 2024-2030
6.2.3 By Region - Global Customer Intelligence Platform Revenue Market Share, 2018-2030
6.3 North America
6.3.1 By Country - North America Customer Intelligence Platform Revenue, 2018-2030
6.3.2 US Customer Intelligence Platform Market Size, 2018-2030
6.3.3 Canada Customer Intelligence Platform Market Size, 2018-2030
6.3.4 Mexico Customer Intelligence Platform Market Size, 2018-2030
6.4 Europe
6.4.1 By Country - Europe Customer Intelligence Platform Revenue, 2018-2030
6.4.2 Germany Customer Intelligence Platform Market Size, 2018-2030
6.4.3 France Customer Intelligence Platform Market Size, 2018-2030
6.4.4 U.K. Customer Intelligence Platform Market Size, 2018-2030
6.4.5 Italy Customer Intelligence Platform Market Size, 2018-2030
6.4.6 Russia Customer Intelligence Platform Market Size, 2018-2030
6.4.7 Nordic Countries Customer Intelligence Platform Market Size, 2018-2030
6.4.8 Benelux Customer Intelligence Platform Market Size, 2018-2030
6.5 Asia
6.5.1 By Region - Asia Customer Intelligence Platform Revenue, 2018-2030
6.5.2 China Customer Intelligence Platform Market Size, 2018-2030
6.5.3 Japan Customer Intelligence Platform Market Size, 2018-2030
6.5.4 South Korea Customer Intelligence Platform Market Size, 2018-2030
6.5.5 Southeast Asia Customer Intelligence Platform Market Size, 2018-2030
6.5.6 India Customer Intelligence Platform Market Size, 2018-2030
6.6 South America
6.6.1 By Country - South America Customer Intelligence Platform Revenue, 2018-2030
6.6.2 Brazil Customer Intelligence Platform Market Size, 2018-2030
6.6.3 Argentina Customer Intelligence Platform Market Size, 2018-2030
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Customer Intelligence Platform Revenue, 2018-2030
6.7.2 Turkey Customer Intelligence Platform Market Size, 2018-2030
6.7.3 Israel Customer Intelligence Platform Market Size, 2018-2030
6.7.4 Saudi Arabia Customer Intelligence Platform Market Size, 2018-2030
6.7.5 UAE Customer Intelligence Platform Market Size, 2018-2030
7 Customer Intelligence Platform Companies Profiles
7.1 AllSight
7.1.1 AllSight Company Summary
7.1.2 AllSight Business Overview
7.1.3 AllSight Customer Intelligence Platform Major Product Offerings
7.1.4 AllSight Customer Intelligence Platform Revenue in Global Market (2018-2023)
7.1.5 AllSight Key News & Latest Developments
7.2 Accenture
7.2.1 Accenture Company Summary
7.2.2 Accenture Business Overview
7.2.3 Accenture Customer Intelligence Platform Major Product Offerings
7.2.4 Accenture Customer Intelligence Platform Revenue in Global Market (2018-2023)
7.2.5 Accenture Key News & Latest Developments
7.3 Verint Systems
7.3.1 Verint Systems Company Summary
7.3.2 Verint Systems Business Overview
7.3.3 Verint Systems Customer Intelligence Platform Major Product Offerings
7.3.4 Verint Systems Customer Intelligence Platform Revenue in Global Market (2018-2023)
7.3.5 Verint Systems Key News & Latest Developments
7.4 Janrain
7.4.1 Janrain Company Summary
7.4.2 Janrain Business Overview
7.4.3 Janrain Customer Intelligence Platform Major Product Offerings
7.4.4 Janrain Customer Intelligence Platform Revenue in Global Market (2018-2023)
7.4.5 Janrain Key News & Latest Developments
7.5 DataSift
7.5.1 DataSift Company Summary
7.5.2 DataSift Business Overview
7.5.3 DataSift Customer Intelligence Platform Major Product Offerings
7.5.4 DataSift Customer Intelligence Platform Revenue in Global Market (2018-2023)
7.5.5 DataSift Key News & Latest Developments
7.6 IBM
7.6.1 IBM Company Summary
7.6.2 IBM Business Overview
7.6.3 IBM Customer Intelligence Platform Major Product Offerings
7.6.4 IBM Customer Intelligence Platform Revenue in Global Market (2018-2023)
7.6.5 IBM Key News & Latest Developments
7.7 Oracle
7.7.1 Oracle Company Summary
7.7.2 Oracle Business Overview
7.7.3 Oracle Customer Intelligence Platform Major Product Offerings
7.7.4 Oracle Customer Intelligence Platform Revenue in Global Market (2018-2023)
7.7.5 Oracle Key News & Latest Developments
7.8 SAS
7.8.1 SAS Company Summary
7.8.2 SAS Business Overview
7.8.3 SAS Customer Intelligence Platform Major Product Offerings
7.8.4 SAS Customer Intelligence Platform Revenue in Global Market (2018-2023)
7.8.5 SAS Key News & Latest Developments
7.9 Selligent
7.9.1 Selligent Company Summary
7.9.2 Selligent Business Overview
7.9.3 Selligent Customer Intelligence Platform Major Product Offerings
7.9.4 Selligent Customer Intelligence Platform Revenue in Global Market (2018-2023)
7.9.5 Selligent Key News & Latest Developments
7.10 Vision Critical
7.10.1 Vision Critical Company Summary
7.10.2 Vision Critical Business Overview
7.10.3 Vision Critical Customer Intelligence Platform Major Product Offerings
7.10.4 Vision Critical Customer Intelligence Platform Revenue in Global Market (2018-2023)
7.10.5 Vision Critical Key News & Latest Developments
7.11 TrustSphere
7.11.1 TrustSphere Company Summary
7.11.2 TrustSphere Business Overview
7.11.3 TrustSphere Customer Intelligence Platform Major Product Offerings
7.11.4 TrustSphere Customer Intelligence Platform Revenue in Global Market (2018-2023)
7.11.5 TrustSphere Key News & Latest Developments
7.12 Umbel
7.12.1 Umbel Company Summary
7.12.2 Umbel Business Overview
7.12.3 Umbel Customer Intelligence Platform Major Product Offerings
7.12.4 Umbel Customer Intelligence Platform Revenue in Global Market (2018-2023)
7.12.5 Umbel Key News & Latest Developments
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
LIST OF TABLES & FIGURES
List of Tables
Table 1. Customer Intelligence Platform Market Opportunities & Trends in Global Market
Table 2. Customer Intelligence Platform Market Drivers in Global Market
Table 3. Customer Intelligence Platform Market Restraints in Global Market
Table 4. Key Players of Customer Intelligence Platform in Global Market
Table 5. Top Customer Intelligence Platform Players in Global Market, Ranking by Revenue (2022)
Table 6. Global Customer Intelligence Platform Revenue by Companies, (US$, Mn), 2018-2023
Table 7. Global Customer Intelligence Platform Revenue Share by Companies, 2018-2023
Table 8. Global Companies Customer Intelligence Platform Product Type
Table 9. List of Global Tier 1 Customer Intelligence Platform Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Customer Intelligence Platform Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 11. By Type ? Global Customer Intelligence Platform Revenue, (US$, Mn), 2022 & 2030
Table 12. By Type - Customer Intelligence Platform Revenue in Global (US$, Mn), 2018-2023
Table 13. By Type - Customer Intelligence Platform Revenue in Global (US$, Mn), 2024-2030
Table 14. By Application ? Global Customer Intelligence Platform Revenue, (US$, Mn), 2022 & 2030
Table 15. By Application - Customer Intelligence Platform Revenue in Global (US$, Mn), 2018-2023
Table 16. By Application - Customer Intelligence Platform Revenue in Global (US$, Mn), 2024-2030
Table 17. By Region ? Global Customer Intelligence Platform Revenue, (US$, Mn), 2022 & 2030
Table 18. By Region - Global Customer Intelligence Platform Revenue (US$, Mn), 2018-2023
Table 19. By Region - Global Customer Intelligence Platform Revenue (US$, Mn), 2024-2030
Table 20. By Country - North America Customer Intelligence Platform Revenue, (US$, Mn), 2018-2023
Table 21. By Country - North America Customer Intelligence Platform Revenue, (US$, Mn), 2024-2030
Table 22. By Country - Europe Customer Intelligence Platform Revenue, (US$, Mn), 2018-2023
Table 23. By Country - Europe Customer Intelligence Platform Revenue, (US$, Mn), 2024-2030
Table 24. By Region - Asia Customer Intelligence Platform Revenue, (US$, Mn), 2018-2023
Table 25. By Region - Asia Customer Intelligence Platform Revenue, (US$, Mn), 2024-2030
Table 26. By Country - South America Customer Intelligence Platform Revenue, (US$, Mn), 2018-2023
Table 27. By Country - South America Customer Intelligence Platform Revenue, (US$, Mn), 2024-2030
Table 28. By Country - Middle East & Africa Customer Intelligence Platform Revenue, (US$, Mn), 2018-2023
Table 29. By Country - Middle East & Africa Customer Intelligence Platform Revenue, (US$, Mn), 2024-2030
Table 30. AllSight Company Summary
Table 31. AllSight Customer Intelligence Platform Product Offerings
Table 32. AllSight Customer Intelligence Platform Revenue (US$, Mn) & (2018-2023)
Table 33. AllSight Key News & Latest Developments
Table 34. Accenture Company Summary
Table 35. Accenture Customer Intelligence Platform Product Offerings
Table 36. Accenture Customer Intelligence Platform Revenue (US$, Mn) & (2018-2023)
Table 37. Accenture Key News & Latest Developments
Table 38. Verint Systems Company Summary
Table 39. Verint Systems Customer Intelligence Platform Product Offerings
Table 40. Verint Systems Customer Intelligence Platform Revenue (US$, Mn) & (2018-2023)
Table 41. Verint Systems Key News & Latest Developments
Table 42. Janrain Company Summary
Table 43. Janrain Customer Intelligence Platform Product Offerings
Table 44. Janrain Customer Intelligence Platform Revenue (US$, Mn) & (2018-2023)
Table 45. Janrain Key News & Latest Developments
Table 46. DataSift Company Summary
Table 47. DataSift Customer Intelligence Platform Product Offerings
Table 48. DataSift Customer Intelligence Platform Revenue (US$, Mn) & (2018-2023)
Table 49. DataSift Key News & Latest Developments
Table 50. IBM Company Summary
Table 51. IBM Customer Intelligence Platform Product Offerings
Table 52. IBM Customer Intelligence Platform Revenue (US$, Mn) & (2018-2023)
Table 53. IBM Key News & Latest Developments
Table 54. Oracle Company Summary
Table 55. Oracle Customer Intelligence Platform Product Offerings
Table 56. Oracle Customer Intelligence Platform Revenue (US$, Mn) & (2018-2023)
Table 57. Oracle Key News & Latest Developments
Table 58. SAS Company Summary
Table 59. SAS Customer Intelligence Platform Product Offerings
Table 60. SAS Customer Intelligence Platform Revenue (US$, Mn) & (2018-2023)
Table 61. SAS Key News & Latest Developments
Table 62. Selligent Company Summary
Table 63. Selligent Customer Intelligence Platform Product Offerings
Table 64. Selligent Customer Intelligence Platform Revenue (US$, Mn) & (2018-2023)
Table 65. Selligent Key News & Latest Developments
Table 66. Vision Critical Company Summary
Table 67. Vision Critical Customer Intelligence Platform Product Offerings
Table 68. Vision Critical Customer Intelligence Platform Revenue (US$, Mn) & (2018-2023)
Table 69. Vision Critical Key News & Latest Developments
Table 70. TrustSphere Company Summary
Table 71. TrustSphere Customer Intelligence Platform Product Offerings
Table 72. TrustSphere Customer Intelligence Platform Revenue (US$, Mn) & (2018-2023)
Table 73. TrustSphere Key News & Latest Developments
Table 74. Umbel Company Summary
Table 75. Umbel Customer Intelligence Platform Product Offerings
Table 76. Umbel Customer Intelligence Platform Revenue (US$, Mn) & (2018-2023)
Table 77. Umbel Key News & Latest Developments
List of Figures
Figure 1. Customer Intelligence Platform Segment by Type in 2022
Figure 2. Customer Intelligence Platform Segment by Application in 2022
Figure 3. Global Customer Intelligence Platform Market Overview: 2022
Figure 4. Key Caveats
Figure 5. Global Customer Intelligence Platform Market Size: 2022 VS 2030 (US$, Mn)
Figure 6. Global Customer Intelligence Platform Revenue, 2018-2030 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Customer Intelligence Platform Revenue in 2022
Figure 8. By Type - Global Customer Intelligence Platform Revenue Market Share, 2018-2030
Figure 9. By Application - Global Customer Intelligence Platform Revenue Market Share, 2018-2030
Figure 10. By Type - Global Customer Intelligence Platform Revenue, (US$, Mn), 2022 & 2030
Figure 11. By Type - Global Customer Intelligence Platform Revenue Market Share, 2018-2030
Figure 12. By Application - Global Customer Intelligence Platform Revenue, (US$, Mn), 2022 & 2030
Figure 13. By Application - Global Customer Intelligence Platform Revenue Market Share, 2018-2030
Figure 14. By Region - Global Customer Intelligence Platform Revenue Market Share, 2018-2030
Figure 15. By Country - North America Customer Intelligence Platform Revenue Market Share, 2018-2030
Figure 16. US Customer Intelligence Platform Revenue, (US$, Mn), 2018-2030
Figure 17. Canada Customer Intelligence Platform Revenue, (US$, Mn), 2018-2030
Figure 18. Mexico Customer Intelligence Platform Revenue, (US$, Mn), 2018-2030
Figure 19. By Country - Europe Customer Intelligence Platform Revenue Market Share, 2018-2030
Figure 20. Germany Customer Intelligence Platform Revenue, (US$, Mn), 2018-2030
Figure 21. France Customer Intelligence Platform Revenue, (US$, Mn), 2018-2030
Figure 22. U.K. Customer Intelligence Platform Revenue, (US$, Mn), 2018-2030
Figure 23. Italy Customer Intelligence Platform Revenue, (US$, Mn), 2018-2030
Figure 24. Russia Customer Intelligence Platform Revenue, (US$, Mn), 2018-2030
Figure 25. Nordic Countries Customer Intelligence Platform Revenue, (US$, Mn), 2018-2030
Figure 26. Benelux Customer Intelligence Platform Revenue, (US$, Mn), 2018-2030
Figure 27. By Region - Asia Customer Intelligence Platform Revenue Market Share, 2018-2030
Figure 28. China Customer Intelligence Platform Revenue, (US$, Mn), 2018-2030
Figure 29. Japan Customer Intelligence Platform Revenue, (US$, Mn), 2018-2030
Figure 30. South Korea Customer Intelligence Platform Revenue, (US$, Mn), 2018-2030
Figure 31. Southeast Asia Customer Intelligence Platform Revenue, (US$, Mn), 2018-2030
Figure 32. India Customer Intelligence Platform Revenue, (US$, Mn), 2018-2030
Figure 33. By Country - South America Customer Intelligence Platform Revenue Market Share, 2018-2030
Figure 34. Brazil Customer Intelligence Platform Revenue, (US$, Mn), 2018-2030
Figure 35. Argentina Customer Intelligence Platform Revenue, (US$, Mn), 2018-2030
Figure 36. By Country - Middle East & Africa Customer Intelligence Platform Revenue Market Share, 2018-2030
Figure 37. Turkey Customer Intelligence Platform Revenue, (US$, Mn), 2018-2030
Figure 38. Israel Customer Intelligence Platform Revenue, (US$, Mn), 2018-2030
Figure 39. Saudi Arabia Customer Intelligence Platform Revenue, (US$, Mn), 2018-2030
Figure 40. UAE Customer Intelligence Platform Revenue, (US$, Mn), 2018-2030
Figure 41. AllSight Customer Intelligence Platform Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 42. Accenture Customer Intelligence Platform Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 43. Verint Systems Customer Intelligence Platform Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 44. Janrain Customer Intelligence Platform Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 45. DataSift Customer Intelligence Platform Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 46. IBM Customer Intelligence Platform Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 47. Oracle Customer Intelligence Platform Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 48. SAS Customer Intelligence Platform Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 49. Selligent Customer Intelligence Platform Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 50. Vision Critical Customer Intelligence Platform Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 51. TrustSphere Customer Intelligence Platform Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 52. Umbel Customer Intelligence Platform Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
