Self-Service Technologies (SSTs) are technological interfaces allowing customers to produce services independent of involvement of direct service employee.[1] Self-Service technologies are replacing many face-to-face service interactions with the intention to make service transactions more accurate, convenient and faster.
This report aims to provide a comprehensive presentation of the global market for Self-Service Technologies, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Self-Service Technologies. This report contains market size and forecasts of Self-Service Technologies in global, including the following market information:
Global Self-Service Technologies Market Revenue, 2018-2023, 2024-2029, ($ millions)
Global top five companies in 2022 (%)
The global Self-Service Technologies market was valued at US$ million in 2022 and is projected to reach US$ million by 2029, at a CAGR of % during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
The major growth driver of Self-Service Technologies Market includes growing technical advancement of remote and wireless communications, growing awareness about biometric securities such as fingerprint recognition, increasing demand for self-service machines and automated devices among others.
We surveyed the Self-Service Technologies companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Self-Service Technologies Market, by Type, 2018-2023, 2024-2029 ($ millions)
Global Self-Service Technologies Market Segment Percentages, by Type, 2022 (%)
ATM Machines
Kiosk Machines
Vending Machines
Global Self-Service Technologies Market, by Application, 2018-2023, 2024-2029 ($ millions)
Global Self-Service Technologies Market Segment Percentages, by Application, 2022 (%)
Retail
Banking
Healthcare
Food & Beverage
Security & Surveillance
Global Self-Service Technologies Market, By Region and Country, 2018-2023, 2024-2029 ($ Millions)
Global Self-Service Technologies Market Segment Percentages, By Region and Country, 2022 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Self-Service Technologies revenues in global market, 2018-2023 (estimated), ($ millions)
Key companies Self-Service Technologies revenues share in global market, 2022 (%)
Further, the report presents profiles of competitors in the market, key players include:
Kiosk Information Systems Inc. (US)
NCR Corporation (US)
HESS Cash Systems GmbH & Co. (Germany)
Fujitsu, Glory Ltd.
Azkoyen Group
Crane Co. (USA)
Mass International Europe B.V. (Netherlands)
IBM Corporation (US)
Outline of Major Chapters:
Chapter 1: Introduces the definition of Self-Service Technologies, market overview.
Chapter 2: Global Self-Service Technologies market size in revenue.
Chapter 3: Detailed analysis of Self-Service Technologies company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of Self-Service Technologies in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.
TABLE OF CONTENTS
1 Introduction to Research & Analysis Reports
1.1 Self-Service Technologies Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Self-Service Technologies Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Self-Service Technologies Overall Market Size
2.1 Global Self-Service Technologies Market Size: 2022 VS 2029
2.2 Global Self-Service Technologies Market Size, Prospects & Forecasts: 2018-2029
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Self-Service Technologies Players in Global Market
3.2 Top Global Self-Service Technologies Companies Ranked by Revenue
3.3 Global Self-Service Technologies Revenue by Companies
3.4 Top 3 and Top 5 Self-Service Technologies Companies in Global Market, by Revenue in 2022
3.5 Global Companies Self-Service Technologies Product Type
3.6 Tier 1, Tier 2 and Tier 3 Self-Service Technologies Players in Global Market
3.6.1 List of Global Tier 1 Self-Service Technologies Companies
3.6.2 List of Global Tier 2 and Tier 3 Self-Service Technologies Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global Self-Service Technologies Market Size Markets, 2022 & 2029
4.1.2 ATM Machines
4.1.3 Kiosk Machines
4.1.4 Vending Machines
4.2 By Type - Global Self-Service Technologies Revenue & Forecasts
4.2.1 By Type - Global Self-Service Technologies Revenue, 2018-2023
4.2.2 By Type - Global Self-Service Technologies Revenue, 2024-2029
4.2.3 By Type - Global Self-Service Technologies Revenue Market Share, 2018-2029
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Self-Service Technologies Market Size, 2022 & 2029
5.1.2 Retail
5.1.3 Banking
5.1.4 Healthcare
5.1.5 Food & Beverage
5.1.6 Security & Surveillance
5.2 By Application - Global Self-Service Technologies Revenue & Forecasts
5.2.1 By Application - Global Self-Service Technologies Revenue, 2018-2023
5.2.2 By Application - Global Self-Service Technologies Revenue, 2024-2029
5.2.3 By Application - Global Self-Service Technologies Revenue Market Share, 2018-2029
6 Sights by Region
6.1 By Region - Global Self-Service Technologies Market Size, 2022 & 2029
6.2 By Region - Global Self-Service Technologies Revenue & Forecasts
6.2.1 By Region - Global Self-Service Technologies Revenue, 2018-2023
6.2.2 By Region - Global Self-Service Technologies Revenue, 2024-2029
6.2.3 By Region - Global Self-Service Technologies Revenue Market Share, 2018-2029
6.3 North America
6.3.1 By Country - North America Self-Service Technologies Revenue, 2018-2029
6.3.2 US Self-Service Technologies Market Size, 2018-2029
6.3.3 Canada Self-Service Technologies Market Size, 2018-2029
6.3.4 Mexico Self-Service Technologies Market Size, 2018-2029
6.4 Europe
6.4.1 By Country - Europe Self-Service Technologies Revenue, 2018-2029
6.4.2 Germany Self-Service Technologies Market Size, 2018-2029
6.4.3 France Self-Service Technologies Market Size, 2018-2029
6.4.4 U.K. Self-Service Technologies Market Size, 2018-2029
6.4.5 Italy Self-Service Technologies Market Size, 2018-2029
6.4.6 Russia Self-Service Technologies Market Size, 2018-2029
6.4.7 Nordic Countries Self-Service Technologies Market Size, 2018-2029
6.4.8 Benelux Self-Service Technologies Market Size, 2018-2029
6.5 Asia
6.5.1 By Region - Asia Self-Service Technologies Revenue, 2018-2029
6.5.2 China Self-Service Technologies Market Size, 2018-2029
6.5.3 Japan Self-Service Technologies Market Size, 2018-2029
6.5.4 South Korea Self-Service Technologies Market Size, 2018-2029
6.5.5 Southeast Asia Self-Service Technologies Market Size, 2018-2029
6.5.6 India Self-Service Technologies Market Size, 2018-2029
6.6 South America
6.6.1 By Country - South America Self-Service Technologies Revenue, 2018-2029
6.6.2 Brazil Self-Service Technologies Market Size, 2018-2029
6.6.3 Argentina Self-Service Technologies Market Size, 2018-2029
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Self-Service Technologies Revenue, 2018-2029
6.7.2 Turkey Self-Service Technologies Market Size, 2018-2029
6.7.3 Israel Self-Service Technologies Market Size, 2018-2029
6.7.4 Saudi Arabia Self-Service Technologies Market Size, 2018-2029
6.7.5 UAE Self-Service Technologies Market Size, 2018-2029
7 Self-Service Technologies Companies Profiles
7.1 Kiosk Information Systems Inc. (US)
7.1.1 Kiosk Information Systems Inc. (US) Company Summary
7.1.2 Kiosk Information Systems Inc. (US) Business Overview
7.1.3 Kiosk Information Systems Inc. (US) Self-Service Technologies Major Product Offerings
7.1.4 Kiosk Information Systems Inc. (US) Self-Service Technologies Revenue in Global Market (2018-2023)
7.1.5 Kiosk Information Systems Inc. (US) Key News & Latest Developments
7.2 NCR Corporation (US)
7.2.1 NCR Corporation (US) Company Summary
7.2.2 NCR Corporation (US) Business Overview
7.2.3 NCR Corporation (US) Self-Service Technologies Major Product Offerings
7.2.4 NCR Corporation (US) Self-Service Technologies Revenue in Global Market (2018-2023)
7.2.5 NCR Corporation (US) Key News & Latest Developments
7.3 HESS Cash Systems GmbH & Co. (Germany)
7.3.1 HESS Cash Systems GmbH & Co. (Germany) Company Summary
7.3.2 HESS Cash Systems GmbH & Co. (Germany) Business Overview
7.3.3 HESS Cash Systems GmbH & Co. (Germany) Self-Service Technologies Major Product Offerings
7.3.4 HESS Cash Systems GmbH & Co. (Germany) Self-Service Technologies Revenue in Global Market (2018-2023)
7.3.5 HESS Cash Systems GmbH & Co. (Germany) Key News & Latest Developments
7.4 Fujitsu, Glory Ltd.
7.4.1 Fujitsu, Glory Ltd. Company Summary
7.4.2 Fujitsu, Glory Ltd. Business Overview
7.4.3 Fujitsu, Glory Ltd. Self-Service Technologies Major Product Offerings
7.4.4 Fujitsu, Glory Ltd. Self-Service Technologies Revenue in Global Market (2018-2023)
7.4.5 Fujitsu, Glory Ltd. Key News & Latest Developments
7.5 Azkoyen Group
7.5.1 Azkoyen Group Company Summary
7.5.2 Azkoyen Group Business Overview
7.5.3 Azkoyen Group Self-Service Technologies Major Product Offerings
7.5.4 Azkoyen Group Self-Service Technologies Revenue in Global Market (2018-2023)
7.5.5 Azkoyen Group Key News & Latest Developments
7.6 Crane Co. (USA)
7.6.1 Crane Co. (USA) Company Summary
7.6.2 Crane Co. (USA) Business Overview
7.6.3 Crane Co. (USA) Self-Service Technologies Major Product Offerings
7.6.4 Crane Co. (USA) Self-Service Technologies Revenue in Global Market (2018-2023)
7.6.5 Crane Co. (USA) Key News & Latest Developments
7.7 Mass International Europe B.V. (Netherlands)
7.7.1 Mass International Europe B.V. (Netherlands) Company Summary
7.7.2 Mass International Europe B.V. (Netherlands) Business Overview
7.7.3 Mass International Europe B.V. (Netherlands) Self-Service Technologies Major Product Offerings
7.7.4 Mass International Europe B.V. (Netherlands) Self-Service Technologies Revenue in Global Market (2018-2023)
7.7.5 Mass International Europe B.V. (Netherlands) Key News & Latest Developments
7.8 IBM Corporation (US)
7.8.1 IBM Corporation (US) Company Summary
7.8.2 IBM Corporation (US) Business Overview
7.8.3 IBM Corporation (US) Self-Service Technologies Major Product Offerings
7.8.4 IBM Corporation (US) Self-Service Technologies Revenue in Global Market (2018-2023)
7.8.5 IBM Corporation (US) Key News & Latest Developments
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
LIST OF TABLES & FIGURES
List of Tables
Table 1. Self-Service Technologies Market Opportunities & Trends in Global Market
Table 2. Self-Service Technologies Market Drivers in Global Market
Table 3. Self-Service Technologies Market Restraints in Global Market
Table 4. Key Players of Self-Service Technologies in Global Market
Table 5. Top Self-Service Technologies Players in Global Market, Ranking by Revenue (2022)
Table 6. Global Self-Service Technologies Revenue by Companies, (US$, Mn), 2018-2023
Table 7. Global Self-Service Technologies Revenue Share by Companies, 2018-2023
Table 8. Global Companies Self-Service Technologies Product Type
Table 9. List of Global Tier 1 Self-Service Technologies Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Self-Service Technologies Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 11. By Type ? Global Self-Service Technologies Revenue, (US$, Mn), 2022 & 2029
Table 12. By Type - Self-Service Technologies Revenue in Global (US$, Mn), 2018-2023
Table 13. By Type - Self-Service Technologies Revenue in Global (US$, Mn), 2024-2029
Table 14. By Application ? Global Self-Service Technologies Revenue, (US$, Mn), 2022 & 2029
Table 15. By Application - Self-Service Technologies Revenue in Global (US$, Mn), 2018-2023
Table 16. By Application - Self-Service Technologies Revenue in Global (US$, Mn), 2024-2029
Table 17. By Region ? Global Self-Service Technologies Revenue, (US$, Mn), 2022 & 2029
Table 18. By Region - Global Self-Service Technologies Revenue (US$, Mn), 2018-2023
Table 19. By Region - Global Self-Service Technologies Revenue (US$, Mn), 2024-2029
Table 20. By Country - North America Self-Service Technologies Revenue, (US$, Mn), 2018-2023
Table 21. By Country - North America Self-Service Technologies Revenue, (US$, Mn), 2024-2029
Table 22. By Country - Europe Self-Service Technologies Revenue, (US$, Mn), 2018-2023
Table 23. By Country - Europe Self-Service Technologies Revenue, (US$, Mn), 2024-2029
Table 24. By Region - Asia Self-Service Technologies Revenue, (US$, Mn), 2018-2023
Table 25. By Region - Asia Self-Service Technologies Revenue, (US$, Mn), 2024-2029
Table 26. By Country - South America Self-Service Technologies Revenue, (US$, Mn), 2018-2023
Table 27. By Country - South America Self-Service Technologies Revenue, (US$, Mn), 2024-2029
Table 28. By Country - Middle East & Africa Self-Service Technologies Revenue, (US$, Mn), 2018-2023
Table 29. By Country - Middle East & Africa Self-Service Technologies Revenue, (US$, Mn), 2024-2029
Table 30. Kiosk Information Systems Inc. (US) Company Summary
Table 31. Kiosk Information Systems Inc. (US) Self-Service Technologies Product Offerings
Table 32. Kiosk Information Systems Inc. (US) Self-Service Technologies Revenue (US$, Mn) & (2018-2023)
Table 33. Kiosk Information Systems Inc. (US) Key News & Latest Developments
Table 34. NCR Corporation (US) Company Summary
Table 35. NCR Corporation (US) Self-Service Technologies Product Offerings
Table 36. NCR Corporation (US) Self-Service Technologies Revenue (US$, Mn) & (2018-2023)
Table 37. NCR Corporation (US) Key News & Latest Developments
Table 38. HESS Cash Systems GmbH & Co. (Germany) Company Summary
Table 39. HESS Cash Systems GmbH & Co. (Germany) Self-Service Technologies Product Offerings
Table 40. HESS Cash Systems GmbH & Co. (Germany) Self-Service Technologies Revenue (US$, Mn) & (2018-2023)
Table 41. HESS Cash Systems GmbH & Co. (Germany) Key News & Latest Developments
Table 42. Fujitsu, Glory Ltd. Company Summary
Table 43. Fujitsu, Glory Ltd. Self-Service Technologies Product Offerings
Table 44. Fujitsu, Glory Ltd. Self-Service Technologies Revenue (US$, Mn) & (2018-2023)
Table 45. Fujitsu, Glory Ltd. Key News & Latest Developments
Table 46. Azkoyen Group Company Summary
Table 47. Azkoyen Group Self-Service Technologies Product Offerings
Table 48. Azkoyen Group Self-Service Technologies Revenue (US$, Mn) & (2018-2023)
Table 49. Azkoyen Group Key News & Latest Developments
Table 50. Crane Co. (USA) Company Summary
Table 51. Crane Co. (USA) Self-Service Technologies Product Offerings
Table 52. Crane Co. (USA) Self-Service Technologies Revenue (US$, Mn) & (2018-2023)
Table 53. Crane Co. (USA) Key News & Latest Developments
Table 54. Mass International Europe B.V. (Netherlands) Company Summary
Table 55. Mass International Europe B.V. (Netherlands) Self-Service Technologies Product Offerings
Table 56. Mass International Europe B.V. (Netherlands) Self-Service Technologies Revenue (US$, Mn) & (2018-2023)
Table 57. Mass International Europe B.V. (Netherlands) Key News & Latest Developments
Table 58. IBM Corporation (US) Company Summary
Table 59. IBM Corporation (US) Self-Service Technologies Product Offerings
Table 60. IBM Corporation (US) Self-Service Technologies Revenue (US$, Mn) & (2018-2023)
Table 61. IBM Corporation (US) Key News & Latest Developments
List of Figures
Figure 1. Self-Service Technologies Segment by Type in 2022
Figure 2. Self-Service Technologies Segment by Application in 2022
Figure 3. Global Self-Service Technologies Market Overview: 2022
Figure 4. Key Caveats
Figure 5. Global Self-Service Technologies Market Size: 2022 VS 2029 (US$, Mn)
Figure 6. Global Self-Service Technologies Revenue, 2018-2029 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Self-Service Technologies Revenue in 2022
Figure 8. By Type - Global Self-Service Technologies Revenue Market Share, 2018-2029
Figure 9. By Application - Global Self-Service Technologies Revenue Market Share, 2018-2029
Figure 10. By Type - Global Self-Service Technologies Revenue, (US$, Mn), 2022 & 2029
Figure 11. By Type - Global Self-Service Technologies Revenue Market Share, 2018-2029
Figure 12. By Application - Global Self-Service Technologies Revenue, (US$, Mn), 2022 & 2029
Figure 13. By Application - Global Self-Service Technologies Revenue Market Share, 2018-2029
Figure 14. By Region - Global Self-Service Technologies Revenue Market Share, 2018-2029
Figure 15. By Country - North America Self-Service Technologies Revenue Market Share, 2018-2029
Figure 16. US Self-Service Technologies Revenue, (US$, Mn), 2018-2029
Figure 17. Canada Self-Service Technologies Revenue, (US$, Mn), 2018-2029
Figure 18. Mexico Self-Service Technologies Revenue, (US$, Mn), 2018-2029
Figure 19. By Country - Europe Self-Service Technologies Revenue Market Share, 2018-2029
Figure 20. Germany Self-Service Technologies Revenue, (US$, Mn), 2018-2029
Figure 21. France Self-Service Technologies Revenue, (US$, Mn), 2018-2029
Figure 22. U.K. Self-Service Technologies Revenue, (US$, Mn), 2018-2029
Figure 23. Italy Self-Service Technologies Revenue, (US$, Mn), 2018-2029
Figure 24. Russia Self-Service Technologies Revenue, (US$, Mn), 2018-2029
Figure 25. Nordic Countries Self-Service Technologies Revenue, (US$, Mn), 2018-2029
Figure 26. Benelux Self-Service Technologies Revenue, (US$, Mn), 2018-2029
Figure 27. By Region - Asia Self-Service Technologies Revenue Market Share, 2018-2029
Figure 28. China Self-Service Technologies Revenue, (US$, Mn), 2018-2029
Figure 29. Japan Self-Service Technologies Revenue, (US$, Mn), 2018-2029
Figure 30. South Korea Self-Service Technologies Revenue, (US$, Mn), 2018-2029
Figure 31. Southeast Asia Self-Service Technologies Revenue, (US$, Mn), 2018-2029
Figure 32. India Self-Service Technologies Revenue, (US$, Mn), 2018-2029
Figure 33. By Country - South America Self-Service Technologies Revenue Market Share, 2018-2029
Figure 34. Brazil Self-Service Technologies Revenue, (US$, Mn), 2018-2029
Figure 35. Argentina Self-Service Technologies Revenue, (US$, Mn), 2018-2029
Figure 36. By Country - Middle East & Africa Self-Service Technologies Revenue Market Share, 2018-2029
Figure 37. Turkey Self-Service Technologies Revenue, (US$, Mn), 2018-2029
Figure 38. Israel Self-Service Technologies Revenue, (US$, Mn), 2018-2029
Figure 39. Saudi Arabia Self-Service Technologies Revenue, (US$, Mn), 2018-2029
Figure 40. UAE Self-Service Technologies Revenue, (US$, Mn), 2018-2029
Figure 41. Kiosk Information Systems Inc. (US) Self-Service Technologies Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 42. NCR Corporation (US) Self-Service Technologies Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 43. HESS Cash Systems GmbH & Co. (Germany) Self-Service Technologies Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 44. Fujitsu, Glory Ltd. Self-Service Technologies Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 45. Azkoyen Group Self-Service Technologies Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 46. Crane Co. (USA) Self-Service Technologies Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 47. Mass International Europe B.V. (Netherlands) Self-Service Technologies Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 48. IBM Corporation (US) Self-Service Technologies Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
