This report aims to provide a comprehensive presentation of the global market for Ecommerce CRM Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Ecommerce CRM Software. This report contains market size and forecasts of Ecommerce CRM Software in global, including the following market information:
Global Ecommerce CRM Software Market Revenue, 2018-2023, 2024-2029, ($ millions)
Global top five companies in 2022 (%)
The global Ecommerce CRM Software market was valued at US$ million in 2022 and is projected to reach US$ million by 2029, at a CAGR of % during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
The U.S. Market is Estimated at $ Million in 2022, While China is to reach $ Million.
Cloud-based Segment to Reach $ Million by 2029, with a % CAGR in next six years.
The global key manufacturers of Ecommerce CRM Software include HubSpot, amoCRM, Pipedrive, Bitrix24, Salpo, HarmonyPSA, Agile CRM, Thryv and Zendesk, etc. in 2022, the global top five players have a share approximately % in terms of revenue.
We surveyed the Ecommerce CRM Software companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Ecommerce CRM Software Market, by Type, 2018-2023, 2024-2029 ($ millions)
Global Ecommerce CRM Software Market Segment Percentages, by Type, 2022 (%)
Cloud-based
On-premises
Global Ecommerce CRM Software Market, by Application, 2018-2023, 2024-2029 ($ millions)
Global Ecommerce CRM Software Market Segment Percentages, by Application, 2022 (%)
Small and Medium Enterprises (SMEs)
Large Enterprises
Global Ecommerce CRM Software Market, By Region and Country, 2018-2023, 2024-2029 ($ Millions)
Global Ecommerce CRM Software Market Segment Percentages, By Region and Country, 2022 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Ecommerce CRM Software revenues in global market, 2018-2023 (estimated), ($ millions)
Key companies Ecommerce CRM Software revenues share in global market, 2022 (%)
Further, the report presents profiles of competitors in the market, key players include:
HubSpot
amoCRM
Pipedrive
Bitrix24
Salpo
HarmonyPSA
Agile CRM
Thryv
Zendesk
Oracle
Outline of Major Chapters:
Chapter 1: Introduces the definition of Ecommerce CRM Software, market overview.
Chapter 2: Global Ecommerce CRM Software market size in revenue.
Chapter 3: Detailed analysis of Ecommerce CRM Software company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of Ecommerce CRM Software in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.
TABLE OF CONTENTS
1 Introduction to Research & Analysis Reports
1.1 Ecommerce CRM Software Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Ecommerce CRM Software Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Ecommerce CRM Software Overall Market Size
2.1 Global Ecommerce CRM Software Market Size: 2022 VS 2029
2.2 Global Ecommerce CRM Software Market Size, Prospects & Forecasts: 2018-2029
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Ecommerce CRM Software Players in Global Market
3.2 Top Global Ecommerce CRM Software Companies Ranked by Revenue
3.3 Global Ecommerce CRM Software Revenue by Companies
3.4 Top 3 and Top 5 Ecommerce CRM Software Companies in Global Market, by Revenue in 2022
3.5 Global Companies Ecommerce CRM Software Product Type
3.6 Tier 1, Tier 2 and Tier 3 Ecommerce CRM Software Players in Global Market
3.6.1 List of Global Tier 1 Ecommerce CRM Software Companies
3.6.2 List of Global Tier 2 and Tier 3 Ecommerce CRM Software Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global Ecommerce CRM Software Market Size Markets, 2022 & 2029
4.1.2 Cloud-based
4.1.3 On-premises
4.2 By Type - Global Ecommerce CRM Software Revenue & Forecasts
4.2.1 By Type - Global Ecommerce CRM Software Revenue, 2018-2023
4.2.2 By Type - Global Ecommerce CRM Software Revenue, 2024-2029
4.2.3 By Type - Global Ecommerce CRM Software Revenue Market Share, 2018-2029
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Ecommerce CRM Software Market Size, 2022 & 2029
5.1.2 Small and Medium Enterprises (SMEs)
5.1.3 Large Enterprises
5.2 By Application - Global Ecommerce CRM Software Revenue & Forecasts
5.2.1 By Application - Global Ecommerce CRM Software Revenue, 2018-2023
5.2.2 By Application - Global Ecommerce CRM Software Revenue, 2024-2029
5.2.3 By Application - Global Ecommerce CRM Software Revenue Market Share, 2018-2029
6 Sights by Region
6.1 By Region - Global Ecommerce CRM Software Market Size, 2022 & 2029
6.2 By Region - Global Ecommerce CRM Software Revenue & Forecasts
6.2.1 By Region - Global Ecommerce CRM Software Revenue, 2018-2023
6.2.2 By Region - Global Ecommerce CRM Software Revenue, 2024-2029
6.2.3 By Region - Global Ecommerce CRM Software Revenue Market Share, 2018-2029
6.3 North America
6.3.1 By Country - North America Ecommerce CRM Software Revenue, 2018-2029
6.3.2 US Ecommerce CRM Software Market Size, 2018-2029
6.3.3 Canada Ecommerce CRM Software Market Size, 2018-2029
6.3.4 Mexico Ecommerce CRM Software Market Size, 2018-2029
6.4 Europe
6.4.1 By Country - Europe Ecommerce CRM Software Revenue, 2018-2029
6.4.2 Germany Ecommerce CRM Software Market Size, 2018-2029
6.4.3 France Ecommerce CRM Software Market Size, 2018-2029
6.4.4 U.K. Ecommerce CRM Software Market Size, 2018-2029
6.4.5 Italy Ecommerce CRM Software Market Size, 2018-2029
6.4.6 Russia Ecommerce CRM Software Market Size, 2018-2029
6.4.7 Nordic Countries Ecommerce CRM Software Market Size, 2018-2029
6.4.8 Benelux Ecommerce CRM Software Market Size, 2018-2029
6.5 Asia
6.5.1 By Region - Asia Ecommerce CRM Software Revenue, 2018-2029
6.5.2 China Ecommerce CRM Software Market Size, 2018-2029
6.5.3 Japan Ecommerce CRM Software Market Size, 2018-2029
6.5.4 South Korea Ecommerce CRM Software Market Size, 2018-2029
6.5.5 Southeast Asia Ecommerce CRM Software Market Size, 2018-2029
6.5.6 India Ecommerce CRM Software Market Size, 2018-2029
6.6 South America
6.6.1 By Country - South America Ecommerce CRM Software Revenue, 2018-2029
6.6.2 Brazil Ecommerce CRM Software Market Size, 2018-2029
6.6.3 Argentina Ecommerce CRM Software Market Size, 2018-2029
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Ecommerce CRM Software Revenue, 2018-2029
6.7.2 Turkey Ecommerce CRM Software Market Size, 2018-2029
6.7.3 Israel Ecommerce CRM Software Market Size, 2018-2029
6.7.4 Saudi Arabia Ecommerce CRM Software Market Size, 2018-2029
6.7.5 UAE Ecommerce CRM Software Market Size, 2018-2029
7 Ecommerce CRM Software Companies Profiles
7.1 HubSpot
7.1.1 HubSpot Company Summary
7.1.2 HubSpot Business Overview
7.1.3 HubSpot Ecommerce CRM Software Major Product Offerings
7.1.4 HubSpot Ecommerce CRM Software Revenue in Global Market (2018-2023)
7.1.5 HubSpot Key News & Latest Developments
7.2 amoCRM
7.2.1 amoCRM Company Summary
7.2.2 amoCRM Business Overview
7.2.3 amoCRM Ecommerce CRM Software Major Product Offerings
7.2.4 amoCRM Ecommerce CRM Software Revenue in Global Market (2018-2023)
7.2.5 amoCRM Key News & Latest Developments
7.3 Pipedrive
7.3.1 Pipedrive Company Summary
7.3.2 Pipedrive Business Overview
7.3.3 Pipedrive Ecommerce CRM Software Major Product Offerings
7.3.4 Pipedrive Ecommerce CRM Software Revenue in Global Market (2018-2023)
7.3.5 Pipedrive Key News & Latest Developments
7.4 Bitrix24
7.4.1 Bitrix24 Company Summary
7.4.2 Bitrix24 Business Overview
7.4.3 Bitrix24 Ecommerce CRM Software Major Product Offerings
7.4.4 Bitrix24 Ecommerce CRM Software Revenue in Global Market (2018-2023)
7.4.5 Bitrix24 Key News & Latest Developments
7.5 Salpo
7.5.1 Salpo Company Summary
7.5.2 Salpo Business Overview
7.5.3 Salpo Ecommerce CRM Software Major Product Offerings
7.5.4 Salpo Ecommerce CRM Software Revenue in Global Market (2018-2023)
7.5.5 Salpo Key News & Latest Developments
7.6 HarmonyPSA
7.6.1 HarmonyPSA Company Summary
7.6.2 HarmonyPSA Business Overview
7.6.3 HarmonyPSA Ecommerce CRM Software Major Product Offerings
7.6.4 HarmonyPSA Ecommerce CRM Software Revenue in Global Market (2018-2023)
7.6.5 HarmonyPSA Key News & Latest Developments
7.7 Agile CRM
7.7.1 Agile CRM Company Summary
7.7.2 Agile CRM Business Overview
7.7.3 Agile CRM Ecommerce CRM Software Major Product Offerings
7.7.4 Agile CRM Ecommerce CRM Software Revenue in Global Market (2018-2023)
7.7.5 Agile CRM Key News & Latest Developments
7.8 Thryv
7.8.1 Thryv Company Summary
7.8.2 Thryv Business Overview
7.8.3 Thryv Ecommerce CRM Software Major Product Offerings
7.8.4 Thryv Ecommerce CRM Software Revenue in Global Market (2018-2023)
7.8.5 Thryv Key News & Latest Developments
7.9 Zendesk
7.9.1 Zendesk Company Summary
7.9.2 Zendesk Business Overview
7.9.3 Zendesk Ecommerce CRM Software Major Product Offerings
7.9.4 Zendesk Ecommerce CRM Software Revenue in Global Market (2018-2023)
7.9.5 Zendesk Key News & Latest Developments
7.10 Oracle
7.10.1 Oracle Company Summary
7.10.2 Oracle Business Overview
7.10.3 Oracle Ecommerce CRM Software Major Product Offerings
7.10.4 Oracle Ecommerce CRM Software Revenue in Global Market (2018-2023)
7.10.5 Oracle Key News & Latest Developments
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
LIST OF TABLES & FIGURES
List of Tables
Table 1. Ecommerce CRM Software Market Opportunities & Trends in Global Market
Table 2. Ecommerce CRM Software Market Drivers in Global Market
Table 3. Ecommerce CRM Software Market Restraints in Global Market
Table 4. Key Players of Ecommerce CRM Software in Global Market
Table 5. Top Ecommerce CRM Software Players in Global Market, Ranking by Revenue (2022)
Table 6. Global Ecommerce CRM Software Revenue by Companies, (US$, Mn), 2018-2023
Table 7. Global Ecommerce CRM Software Revenue Share by Companies, 2018-2023
Table 8. Global Companies Ecommerce CRM Software Product Type
Table 9. List of Global Tier 1 Ecommerce CRM Software Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Ecommerce CRM Software Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 11. By Type ? Global Ecommerce CRM Software Revenue, (US$, Mn), 2022 & 2029
Table 12. By Type - Ecommerce CRM Software Revenue in Global (US$, Mn), 2018-2023
Table 13. By Type - Ecommerce CRM Software Revenue in Global (US$, Mn), 2024-2029
Table 14. By Application ? Global Ecommerce CRM Software Revenue, (US$, Mn), 2022 & 2029
Table 15. By Application - Ecommerce CRM Software Revenue in Global (US$, Mn), 2018-2023
Table 16. By Application - Ecommerce CRM Software Revenue in Global (US$, Mn), 2024-2029
Table 17. By Region ? Global Ecommerce CRM Software Revenue, (US$, Mn), 2022 & 2029
Table 18. By Region - Global Ecommerce CRM Software Revenue (US$, Mn), 2018-2023
Table 19. By Region - Global Ecommerce CRM Software Revenue (US$, Mn), 2024-2029
Table 20. By Country - North America Ecommerce CRM Software Revenue, (US$, Mn), 2018-2023
Table 21. By Country - North America Ecommerce CRM Software Revenue, (US$, Mn), 2024-2029
Table 22. By Country - Europe Ecommerce CRM Software Revenue, (US$, Mn), 2018-2023
Table 23. By Country - Europe Ecommerce CRM Software Revenue, (US$, Mn), 2024-2029
Table 24. By Region - Asia Ecommerce CRM Software Revenue, (US$, Mn), 2018-2023
Table 25. By Region - Asia Ecommerce CRM Software Revenue, (US$, Mn), 2024-2029
Table 26. By Country - South America Ecommerce CRM Software Revenue, (US$, Mn), 2018-2023
Table 27. By Country - South America Ecommerce CRM Software Revenue, (US$, Mn), 2024-2029
Table 28. By Country - Middle East & Africa Ecommerce CRM Software Revenue, (US$, Mn), 2018-2023
Table 29. By Country - Middle East & Africa Ecommerce CRM Software Revenue, (US$, Mn), 2024-2029
Table 30. HubSpot Company Summary
Table 31. HubSpot Ecommerce CRM Software Product Offerings
Table 32. HubSpot Ecommerce CRM Software Revenue (US$, Mn) & (2018-2023)
Table 33. HubSpot Key News & Latest Developments
Table 34. amoCRM Company Summary
Table 35. amoCRM Ecommerce CRM Software Product Offerings
Table 36. amoCRM Ecommerce CRM Software Revenue (US$, Mn) & (2018-2023)
Table 37. amoCRM Key News & Latest Developments
Table 38. Pipedrive Company Summary
Table 39. Pipedrive Ecommerce CRM Software Product Offerings
Table 40. Pipedrive Ecommerce CRM Software Revenue (US$, Mn) & (2018-2023)
Table 41. Pipedrive Key News & Latest Developments
Table 42. Bitrix24 Company Summary
Table 43. Bitrix24 Ecommerce CRM Software Product Offerings
Table 44. Bitrix24 Ecommerce CRM Software Revenue (US$, Mn) & (2018-2023)
Table 45. Bitrix24 Key News & Latest Developments
Table 46. Salpo Company Summary
Table 47. Salpo Ecommerce CRM Software Product Offerings
Table 48. Salpo Ecommerce CRM Software Revenue (US$, Mn) & (2018-2023)
Table 49. Salpo Key News & Latest Developments
Table 50. HarmonyPSA Company Summary
Table 51. HarmonyPSA Ecommerce CRM Software Product Offerings
Table 52. HarmonyPSA Ecommerce CRM Software Revenue (US$, Mn) & (2018-2023)
Table 53. HarmonyPSA Key News & Latest Developments
Table 54. Agile CRM Company Summary
Table 55. Agile CRM Ecommerce CRM Software Product Offerings
Table 56. Agile CRM Ecommerce CRM Software Revenue (US$, Mn) & (2018-2023)
Table 57. Agile CRM Key News & Latest Developments
Table 58. Thryv Company Summary
Table 59. Thryv Ecommerce CRM Software Product Offerings
Table 60. Thryv Ecommerce CRM Software Revenue (US$, Mn) & (2018-2023)
Table 61. Thryv Key News & Latest Developments
Table 62. Zendesk Company Summary
Table 63. Zendesk Ecommerce CRM Software Product Offerings
Table 64. Zendesk Ecommerce CRM Software Revenue (US$, Mn) & (2018-2023)
Table 65. Zendesk Key News & Latest Developments
Table 66. Oracle Company Summary
Table 67. Oracle Ecommerce CRM Software Product Offerings
Table 68. Oracle Ecommerce CRM Software Revenue (US$, Mn) & (2018-2023)
Table 69. Oracle Key News & Latest Developments
List of Figures
Figure 1. Ecommerce CRM Software Segment by Type in 2022
Figure 2. Ecommerce CRM Software Segment by Application in 2022
Figure 3. Global Ecommerce CRM Software Market Overview: 2022
Figure 4. Key Caveats
Figure 5. Global Ecommerce CRM Software Market Size: 2022 VS 2029 (US$, Mn)
Figure 6. Global Ecommerce CRM Software Revenue, 2018-2029 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Ecommerce CRM Software Revenue in 2022
Figure 8. By Type - Global Ecommerce CRM Software Revenue Market Share, 2018-2029
Figure 9. By Application - Global Ecommerce CRM Software Revenue Market Share, 2018-2029
Figure 10. By Type - Global Ecommerce CRM Software Revenue, (US$, Mn), 2022 & 2029
Figure 11. By Type - Global Ecommerce CRM Software Revenue Market Share, 2018-2029
Figure 12. By Application - Global Ecommerce CRM Software Revenue, (US$, Mn), 2022 & 2029
Figure 13. By Application - Global Ecommerce CRM Software Revenue Market Share, 2018-2029
Figure 14. By Region - Global Ecommerce CRM Software Revenue Market Share, 2018-2029
Figure 15. By Country - North America Ecommerce CRM Software Revenue Market Share, 2018-2029
Figure 16. US Ecommerce CRM Software Revenue, (US$, Mn), 2018-2029
Figure 17. Canada Ecommerce CRM Software Revenue, (US$, Mn), 2018-2029
Figure 18. Mexico Ecommerce CRM Software Revenue, (US$, Mn), 2018-2029
Figure 19. By Country - Europe Ecommerce CRM Software Revenue Market Share, 2018-2029
Figure 20. Germany Ecommerce CRM Software Revenue, (US$, Mn), 2018-2029
Figure 21. France Ecommerce CRM Software Revenue, (US$, Mn), 2018-2029
Figure 22. U.K. Ecommerce CRM Software Revenue, (US$, Mn), 2018-2029
Figure 23. Italy Ecommerce CRM Software Revenue, (US$, Mn), 2018-2029
Figure 24. Russia Ecommerce CRM Software Revenue, (US$, Mn), 2018-2029
Figure 25. Nordic Countries Ecommerce CRM Software Revenue, (US$, Mn), 2018-2029
Figure 26. Benelux Ecommerce CRM Software Revenue, (US$, Mn), 2018-2029
Figure 27. By Region - Asia Ecommerce CRM Software Revenue Market Share, 2018-2029
Figure 28. China Ecommerce CRM Software Revenue, (US$, Mn), 2018-2029
Figure 29. Japan Ecommerce CRM Software Revenue, (US$, Mn), 2018-2029
Figure 30. South Korea Ecommerce CRM Software Revenue, (US$, Mn), 2018-2029
Figure 31. Southeast Asia Ecommerce CRM Software Revenue, (US$, Mn), 2018-2029
Figure 32. India Ecommerce CRM Software Revenue, (US$, Mn), 2018-2029
Figure 33. By Country - South America Ecommerce CRM Software Revenue Market Share, 2018-2029
Figure 34. Brazil Ecommerce CRM Software Revenue, (US$, Mn), 2018-2029
Figure 35. Argentina Ecommerce CRM Software Revenue, (US$, Mn), 2018-2029
Figure 36. By Country - Middle East & Africa Ecommerce CRM Software Revenue Market Share, 2018-2029
Figure 37. Turkey Ecommerce CRM Software Revenue, (US$, Mn), 2018-2029
Figure 38. Israel Ecommerce CRM Software Revenue, (US$, Mn), 2018-2029
Figure 39. Saudi Arabia Ecommerce CRM Software Revenue, (US$, Mn), 2018-2029
Figure 40. UAE Ecommerce CRM Software Revenue, (US$, Mn), 2018-2029
Figure 41. HubSpot Ecommerce CRM Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 42. amoCRM Ecommerce CRM Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 43. Pipedrive Ecommerce CRM Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 44. Bitrix24 Ecommerce CRM Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 45. Salpo Ecommerce CRM Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 46. HarmonyPSA Ecommerce CRM Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 47. Agile CRM Ecommerce CRM Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 48. Thryv Ecommerce CRM Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 49. Zendesk Ecommerce CRM Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 50. Oracle Ecommerce CRM Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
