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Voice Analytics Market, Global Outlook and Forecast 2023-2030

Voice analytics refers to the process of evaluating recorded calls to collect information. Voice analytical is done to improve communication and future interaction with customers. In order to resolve customer issues or concerns, resulting in increased sales as well as improved customer satisfaction, Various market players adopting smart technology of voice analytics.
This report aims to provide a comprehensive presentation of the global market for Voice Analytics, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Voice Analytics. This report contains market size and forecasts of Voice Analytics in global, including the following market information:
Global Voice Analytics Market Revenue, 2018-2023, 2024-2030, ($ millions)
Global top five companies in 2022 (%)
The global Voice Analytics market was valued at US$ 608.4 million in 2022 and is projected to reach US$ 1226 million by 2029, at a CAGR of 10.5% during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
The U.S. Market is Estimated at $ Million in 2022, While China is to reach $ Million.
Cloud Segment to Reach $ Million by 2029, with a % CAGR in next six years.
The global key manufacturers of Voice Analytics include Verint Systems, NICE, Avaya, ThoughtSpot, Uniphore, Calabrio, Talkdesk, RankMiner and VoiceBase, etc. in 2022, the global top five players have a share approximately % in terms of revenue.
We surveyed the Voice Analytics companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Voice Analytics Market, by Type, 2018-2023, 2024-2030 ($ millions)
Global Voice Analytics Market Segment Percentages, by Type, 2022 (%)
Cloud
On-Premises
Global Voice Analytics Market, by Application, 2018-2023, 2024-2030 ($ millions)
Global Voice Analytics Market Segment Percentages, by Application, 2022 (%)
Sentiment Analysis
Sales & Marketing
Risk & Fraud Detection
Call Monitoring
Others
Global Voice Analytics Market, By Region and Country, 2018-2023, 2024-2030 ($ Millions)
Global Voice Analytics Market Segment Percentages, By Region and Country, 2022 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Voice Analytics revenues in global market, 2018-2023 (estimated), ($ millions)
Key companies Voice Analytics revenues share in global market, 2022 (%)
Further, the report presents profiles of competitors in the market, key players include:
Verint Systems
NICE
Avaya
ThoughtSpot
Uniphore
Calabrio
Talkdesk
RankMiner
VoiceBase
Beyond Verbal
Outline of Major Chapters:
Chapter 1: Introduces the definition of Voice Analytics, market overview.
Chapter 2: Global Voice Analytics market size in revenue.
Chapter 3: Detailed analysis of Voice Analytics company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of Voice Analytics in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.