Voice Analytics Software Market, Global Outlook and Forecast 2023-2030
Factors such as growing need to extract insights from customer interactions, rising demand to monitor improve agent performance, and growing focus on risk and fraud detection are expected to drive the market growth. Moreover, growing impact of AI and improving individual experience and increasing adoption of cloud-based solutions are expected to create ample opportunities for Voice Analytics Software solution vendors.
This report aims to provide a comprehensive presentation of the global market for Voice Analytics Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Voice Analytics Software. This report contains market size and forecasts of Voice Analytics Software in global, including the following market information:
Global Voice Analytics Software Market Revenue, 2018-2023, 2024-2030, ($ millions)
Global top five companies in 2022 (%)
The global Voice Analytics Software market was valued at US$ million in 2022 and is projected to reach US$ million by 2029, at a CAGR of % during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
The Voice Analytics Software market size expected to grow from USD 657 million in 2019 to USD 1,597 million by 2024, at a Compound Annual Growth Rate (CAGR) of 19.4% during the forecast period.
We surveyed the Voice Analytics Software companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Voice Analytics Software Market, by Type, 2018-2023, 2024-2030 ($ millions)
Global Voice Analytics Software Market Segment Percentages, by Type, 2022 (%)
Solution
Services(Support and Maintenance and Consulting Services)
Global Voice Analytics Software Market, by Application, 2018-2023, 2024-2030 ($ millions)
Global Voice Analytics Software Market Segment Percentages, by Application, 2022 (%)
Large Enterprises
Small and Medium-sized Enterprises
Global Voice Analytics Software Market, By Region and Country, 2018-2023, 2024-2030 ($ Millions)
Global Voice Analytics Software Market Segment Percentages, By Region and Country, 2022 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Voice Analytics Software revenues in global market, 2018-2023 (estimated), ($ millions)
Key companies Voice Analytics Software revenues share in global market, 2022 (%)
Further, the report presents profiles of competitors in the market, key players include:
Verint Systems (US)
NICE (Israel)
Avaya (US)
ThoughtSpot (US)
Uniphore (India)
Calabrio (US)
Talkdesk (US)
RankMiner (US)
VoiceBase (US)
Beyond Verbal (Israel)
VoiceSense (Israel)
SESTEK (Turkey)
AudEERING (Germany)
Invoca (US)
Xdroid (Hungary)
Outline of Major Chapters:
Chapter 1: Introduces the definition of Voice Analytics Software, market overview.
Chapter 2: Global Voice Analytics Software market size in revenue.
Chapter 3: Detailed analysis of Voice Analytics Software company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of Voice Analytics Software in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.
